ABSTRACT
A study was carried out on crisis management which originated with the large scale industrial and environment disaster in the 1980’s. Crisis management is the process by which an organization deals with a major event that threatens to harm to the organization, its stakeholders, or the general public.
According to Research, it was shown that there were three elements common to most definitions of crisis.
1. A threat to the organization
2. The element of surprise,
3. A short decision time. but the venette argued that crisis was a process of transportation where the old system can no longer be maintained.
The study focused primarily on the intergroup types of organizational crises among the staff of an organization. The study covered the management and workers’ union crises and the strategies in managing crises between this two groups with particular references to pepsi and Japan’s reactors and BP spill.
The finding in the study showed that crises was inescapable or unavoidable part of the learning process directed towards securing adjustment of expectation to economic realities and also to achieve social and economic desirable improvement. Non payment of wages and salary as at when due was also a major source of conflict or crises in this organization.
The research topic crisis management in industrial environment will help management, entrepreneurs to known various preventive crises approach, be confident and make policies that can reduce these crises which hinder the attainment of business mission.
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