ABSTRACT
Every organization has some set of objectives to achieve and achieving these entails the input of four basic resources including human, land, finance and material resources of these, the human resources is the most dedicate and critical. Like any other assets that depreciate and goes obsolete or technological it is this change that warrants employees’ performance appraisal to meet up with the objective and goals of the organization. The research into the effect of employees’ performance appraisal on productivity and growth of public enterprises. A case study of PHCN Aba, district was undertaken to find out the usage and relevance at performance appraisal in public enterprises in Nigeria as it is related to the productivity of the employee and the overall growth of the enterprises. The method the researcher use to gather data for the analysis in questionnaire and interviews. Hypotheses were formulated and chi-square statement test was used to test the hypothesis. The research made the following recommendations in the case study and the reason for employee performance appraisal in PHCN.
TABLE OF CONTENT
Title page
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of content vi
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the study 1
1.2 Profile of the company of case study 3
1.3 Statement of the Problem 4
1.4 Objectives of the study 5
1.5 Research questions 7
1.6 Significance of the study 8
1.7 Scope and limitations of the study 9
1.8 Definition terms 10
1.9 Brief history of the case study 11
CHAPTER TWO
2.0 Review of related literature 12
2.1 Introduction 12
2.2 Concept of employee performance appraisal 13
2.3 The use of performance appraisal 15
2.4 Rating errors 16
2.5 Types of performance appraisal 18
2.6 Who is responsible for formal performance
Appraisal? 19
2.7 Performance appraisal 20
2.8 The relevance and important of employees 22
2.9 Summary of the reviews of related literature. 24
CHAPTER THREE
3.0 Methodology 29
3.1 The design of the study 30
3.2 The area of the study 31
3.3 The population of the study 32
3.4 Sample and sampling techniques 33
3.5 Method of data collection 35
3.6 Method of data analysis 36
CHAPTER FOUR
4.0 Presentation and analysis of data` 39
4.1 Analysis of the research question 40
4.2 Discussion of finding 47
CHAPTER FIVE
Summary, conclusion and recommendation
5.0 Introduction 49
5.1 Re-statement of the problem 50
5.2 Summary of findings 52
5.3 Conclusion 53
5.4 Recommendation 54
5.5 Suggestions for further study 56
Bibliography 58
Appendix 61
Questionnaire 62
CHAPTER ONE
1.0 INTRODUCTION
The effect of employee performance on productivity and growth of public enterprises in Nigeria is likening when our economy is having an economic meltdown turnover due to a very low productivity of our public enterprises.
1.1 BACKGROUND OF THE STUDY
To manage an organization efficiently and effectively, there should exist a proper hierarchical structure to clarify organizational lines of responsibility. This structuring is necessary for the purpose of knowing the following principal managerial functions thus:
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