CHAPTER ONE
INTROUDUCTION
1.1 Background to the Study
Human resource function becomes recognized as a central business concern sequel to its ability to integrate employee welfare and organizational objective and effective communication into strategic management. Human resource management seeks to eliminate the meditation role and adopts a generally unitarist perspective. It emphasizes strategy and planning rather than problem-solving and medication, so hat employee cooperation is delivered by programmes of corporate culture, remuneration, packaging, team building and management development for core employees, while peripheral employees are kept at arms length.
Human resource polices and practice are influenced by strategy and structure and by external factors such as trade unions, labour market situation and legal system. In reality most firms do not have such a well thought out sequential model in their human resource practices hence the role of human resource management in promoting industrial harmony in most organizations becomes vague. It is against this background that the researcher sees the subject matter: the role of human resource management in promoting industrial harmony in Nigeria Bottling Company Plc Kaduna, worthy being studied.
1.2 Statement of the problem
Productivity in most organisation have comparatively taken a nose dive sequel to frequent industrial conflict. As such many organisation has resorted to different means of resolving such conflict in the past but to know avail sequel to frequent agitation by worker for improved working condition and other workers interest and right. Hence optimal productivity has been hampared because of frequent industrial conflict as such many organisations has resorted to different means of resolving such because of it’s intended negative consequences such as down toll, which will affect sales, production decline, patronage and profit margin.
1.3 Objectives of the study
The central objective of the study is to examine the role of human resource management in promoting industrial harmony in Nigeria Bottling Company Plc Kaduna.
The specific objective are as follows::
1.4 Research Question
i. What are the functions of human resource in promoting industrial harmony in Nigeria Bottling Company Kaduna?
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