ABSTRACT
Group performance in every organization is very important, as it depicts the overall performance of the organization. If various individuals in an organization cannot work as a group, then the organization’s performance-both financial and operational will never be maximized. Group efforts and team work is the major ingredient in every successful organization, hence, the need to make sure that the personality of every member in the group is okay for group/organizational goals to be achieved. Without good personalities in a group, there can never be a good group.
The researcher used Ghana National Fire Service (Eastern Regional Office), as a case study to find out the effects of personality on group performance, as well as solutions to these negative effects.
Concerning methodology, data used in compiling this research were gathered from both primary and secondary sources. The management and employees of Ghana National Service (Eastern Regional Office) were issued questionnaires. Text Books, Magazines and News Papers on personalities, groups and individual psychology were also used in compiling this research.
Based on the findings revealed from the data analysis and interpretation, the researcher came up with some suggestions and recommendations. The major findings in this study include: the various personalities exhibited by employees in a group, and there are: the openness personality, conscientiousness personality, extraversion personality, and agreeableness personality. The negative effects of personality on group performance, which are: poor performance, delayed output, and incomplete output. The research also went ahead to find ways to improve group performance. These findings and recommendations, in view of the researcher, will help improve group performance in various business organizationsin Ghana, if implemented by mangers of various business organizations.
CHAPTER I
INTRODUCTION
The desire to build a sound conducive environment for an organization is the desire of every loyal employee of an organization. Personalities of employees can take an organization to greater heights, above its competitors, and at the same way, bad personalities can bring down the organization. Intelligence and emotional quotient which basically forms an employee’s personality type must be balanced, for the employee to act effectively and easily relate with his/her job, and other employees in a cordial way. However, an employee will not be able to work in a group/team if the employee does not posses a good personality. When this occurs, group efforts and performance tends to fail, thereby reducing the performance of the organization as a whole.
However, this research was undertaken to help enlighten organizations of the various personality types employees in an organization might posses, and to suggest ways in which an organization can increase performance. Various personality issues, personality types and threats and its effects on group performance are highlighted in this study.
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