ABSTRACT
This project work attempted to identify the computer skills and knowledge secretaries must possess reference to ABC Transport Company District Office Owerri, Imo State.
Because of the smallest of the population sites the researcher used the researcher used the entire population of 75 secretaries for the study.
The researcher in order to get the needed result distributed questionnaire to some staff of ABC transport Company Owerri District Office and their response were converted. The researcher was able to found out that there are some effects of computer skills and knowledge secretaries must posses in an organization such as speed, and accuracy, neatness, easy edition, formatting and saving of document.
Finally, it was as a result of these findings, the researcher suggested that every secretary should try hard to posses a computer skills and knowledge by training so as to secure gainful employment in a modern office. keywords: Computer Skills, computer skills and knowledge secretaries, Knowledge Secretaries, skills and knowledge secretaries,computer skills and knowledge
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In recent years, there has been a great advanced in science and technology.
This advancement is growing rapidly and its impact is felt in all part of the world and in all walks of life.
Everyday brings about the birth of new organization. This incessant growth of business organization has created massive development in office technology, this development in office technology. This development also in office technology brought about the introduction of various types of machines and systems to enhance office efficiency. One of such machine is the computer which has so many resource skills and knowledge like the keyboarding skills And knowledge opening and saving of information skill knowledge e.t.c.
This impact of computer on organizations and societies has been phenomenal according to barker and Yeats, a computer is essentially a device for performing automated information (or data) processing tasks.
Eleoba (1995) also defined computer as an electronic device capable of solving complex problems at a fantastic or electronic speed. Computer helps to simplify complex tasks speed up routine work, information storage and retrieval and also the efficiency of an office work in general.
This is where the skilled, knowledge in office works procedures and practices are affected by computers in the tasks of old machines into one system. Computer in form of word processor, personal computer, to mention but a few does not displace the secretary’s efficiency but has come to enhance her performance on a job by simplifying complex jobs and those jobs can only be performed more effectively only when the secretary has the required skill and knowledge involved in the operation of a computer.
Computerized technology is more powerful, more versatile and more flexible than the mechanical technology that the world has now outgrown. In the rapidly charging world where information technology and the electronic office is fast coming to a reality, secretaries cannot be pleased and reply on their office skills or secretarial training. Although skills and discipline will be necessary, the ability to be conversant with word processors, computer, desktop publishing equipment and computer application and future innovations will be an essential requirement. Introduction of computer Technology approves the secretarial skills and knowledge.
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