CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
General Hospital calabar. The hospital provide qualitative Health care services but maintains that they do not just heal mere physical illness which attacks the human body, but a much deeper and holistic healing of the entire human person.
These service areas include all the wards (medical and surgical for male and female, pediatrics, chest unit and the maternity section as a whole. Other departments are out patient department (OPD), laboratory department, pharmacy department, central sterling and supply department (C.S.S.D), X-RAY department community medicine and the mobile clinic, and theatre department. The roles of these departments are complementary and depict what they call team-work in patient management, the patient always beings at the center.
The Hospital since its establishment has demonstrated a very keen interest in the staff recruitment and development of highly skilled and very dependable medical and paramedical personnel. Presently, their work force stands at 460.
1.2 STATEMENT OF THE PROBLEMS
Many problems are encountered with the manual method of handling files. It is quite unfortunate that ESUT Teaching Hospital. In spite of her large medical service and recognition still keep her records manually.
The problems associated with this manual system include time wastage, ineffective use of statistical data,
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