TABLE OF CONTENTS
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Problem 5
1.3 Objectives of the Study 6
1.4 Research Questions 7
1.5 Significance of the Study 7
1.6 Scope of the Study 8
1.7 Limitation of the Study 9
1.8 Definition of Terms 9
CHAPTER TWO
2.0 Introduction 11
2.1 Concept of Professional Secretary 12
2.2 Concept of Computer Operator 14
2.3 Duties of a Professional Secretary 15
2.4 Duties of a Computer Operator 23
2.5 Importance of Professional Secretary 25
2.6 Importance of Computer Operator 30
2.7 Comparison and Contraction between a Professional Secretary and a Computer Operator 32
2.9 Summary 34
CHAPTER THREE
3.0 Research Methodology 36
3.1 Research Design 36
3.2 Area of Study 37
3.3 Population of Study 37
3.4 Sample Size and Sampling Techniques 37
3.5 Method of Data Collection 38
3.6 Instrument for Data Collection 39
3.7 Validation – 39
3.8 Administration of Data 39
3.9 Method of Data Analysis 40
3.10 Historical Background of the Area of Study – 40
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0 Introduction 45
4.1 Presentation of Data Analysis 45
4.2 Major Findings – 52
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.0 Introduction 55
5.1 Summary of the Study 55
5.2 Conclusion 56
5.3 Recommendations 57
5.4 Areas for Further Studies 59
References 60
Appendix – 62
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