INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In every organization whether profit and non-profit making organization, motivation is inevitable because it is an essential tool which enhances the productivity of workers. It can be defined as process of stimulating people to action in order to achieve the desired goal. It is a synthesis of how employees think and feels about their job, their working condition, their supervisor, their organization and their fellow workers.
A closer look at the Guaranty Trust Bank Ogui road Enugu reveals a lot of punctualities and good working attitude among the employees. The work attitude of employees of Guaranty Trust bank is so much desirable. The organization strives towards meeting customers expectations. The study is based on the hierarchy of need theory developed by Abraham Maslow starting in ascending order of importance. The basic need are the physiological need, security or safety needs, affliction or acceptance, esteem or self actualization. Motivation generally is the overall provision of those individual needs that spared them to enter into an organization. Such need as the need for higher pay, a prestigious title in an office and host of other things that give people a reason to perform
Robert C. Apple, by his book “ Modern business administration “ defines Motivation as the way urges, aspiration drive and need of human beings are directed and explain their behaviour. According to him, motivation may simply be described as keenness for a particular pattern in behaviour
Harchet (1989) said that motivation is understanding the needs or urges which prompt people to do things and provide a way of helping them satisfy these through the organization while at the same time harnessing contribution to satisfy the organizational needs. The foundational principle of the need theory are that until the basic need are satisfy in the degree necessary to maintain life other needs would not motivate people
Motivation vary with individual, some people would be reasonably satisfied with a level of motivation while another person will be inadequate.
Motivation of employees in essence increase their morals, thereby leading to the company’s high productivity.
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