ABSTRACT
This research study was based on the relevant of corporate social responsibility (CSR) on organizational performance. The research work concentrated on the background of the study, which showed that there was a need for an economic of responsibility embedded in the business ethics of corporation which restrains individuals and organization from destructive activities on humanity and help redress societal problems, and the objective of the study which was to determine the impact of public social responsibility on organizational performance as well as determine the extent to which CSR promote social and economic development in communities. More so, it considers the concept of corporate social responsibility and it benefits to the organization, community and government.
The survey research design and simple random sampling techniques was used and data collected were derived from questionnaires designed and administered on a sample of eighty three (83) management and staff of first bank of Nigeria plc, which were analyzed using simple percentage and chi-square. The test revealed that corporate social responsibility has a significant impact on organization performance.
In conclusion, the relevant of corporate social responsibility on organizational performance is positive. From the presentation and analysis of data, it was established by the respondents that First Bank of Nigeria Plc has always attached importance to corporate social responsibility and at the same time its managements and staff has adhered strictly to guidelines.
Therefore it is recommended that:
TABLE OF CONTENT
PAGES
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi – viii
CHAPTER ONE
INTRODUCTION
1.1 Background of the study 1 – 2
1.2 Statement of problems 2
1.3 Research questions 3
1.4 Purpose of study 3 – 4
1.5 Significance of the study 4
1.6 Research hypothesis 4
1.7 Scope of study 5
1.8 Limitations of study 5
1.9 Definition of terms 5
References 6
CHAPTER TWO
LITERATURE REVIEW
2.1 Definition of corporate social responsibility 7
2.2 Why do corporation have responsibilities 8
2.3 Types of responsibilities 9 – 10
2.4 Approaches to corporate social responsibility 10 – 12
2.5 Model of corporate social responsibility 13 – 14
2.6 Areas of discharge of social responsibility 14 – 15
2.7 Problems of neglect of corporate social responsibility 15 – 16
2.8 Benefits of corporate social responsibility 16 – 17
2.9 Corporate social responsibility discharge by first bank
of Nigeria plc 18 – 22
2.10 social responsibilities and environment 23
2.11 Corporate social audit 24 – 16
2.12 Procedures when conducting a social audit 16 – 17
2.13 Social and environmental accounting issues 27 –29
2.14 Environment management accounting and environmental
cost accounting 29 – 30
2.15 Social accounting 30 – 31
2.16 . Developments in social and environmental framework 31 – 32
2.17 Minimizing the threats to social costs and liabilities 32 – 33
2.18 Social and environmental failures 33 – 34
2.19 Investigative reports and professionalism 34 – 35
2.20 Learning with and managing professional responsibilities through
case studies 35 – 36
Reference 37 – 38
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction 39
3.2 Research design 39 – 40
3.3 Population of the study 40
3.4 Sample and sampling technique 40
3.5 Method of data collection 41
3.6 Research instrument 42
3.7 Validity of the instrument 42
3.8 Reliability of Research instrument 43
3.9 Procedures for the analysis of data 43 – 44
Reference 45
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Introduction 46
4.2 Data collection and presentation 46 – 52
4.3 Interpretation of data analysis 52 – 54
4.4 Testing of hypotheses 55 – 56
4.5 Interpretation of result 57
References 58
CHAPTER FIVE
SUMMARY, RECOMMENDATIONS AND CONCLUSION
5.1 Summary 59 – 61
5.2 Conclusion 61 – 62
5.3 Recommendations 62 – 63
5.4 Recommendation for future research 63
Bibliography 64 – 66
CHAPTER ONE
1.1 INTRODUCTION
Corporate social responsibility which is also known as corporate citizenship. Corporate responsibility or corporate social performance is a form of corporate self – regulation which is integrated into a business model
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